Betin Training and Support Executive Job in Nairobi, Kenya 2019


Job Re-advertisement: Training and Support Executive

N/B: Those who had applied previously are advised not to reapply

Salary: 40,000.00

Contract duration: 6 months (Renewable based on Performance)

Probation period: 3 months

Location: Nairobi with upcountry travel


  • Responsible for training all direct and agent shops staff.
  • Responsible for supporting all agent shops during start-up week.
  • Report to the line Manager all cases of Nonperformance.
  • Ensure to have clear understanding of all Betin products & platforms.
  • Ensure to have a clear understanding of Betin bonuses and promotions.
  • Ensure to have clear understanding of Agents’ commissions and reconciliation processes.
  • Ensure to have a clear understanding of procedures that agent shops must follow to report any issue.
  • Ensure to keep updated on points 4,5,6 and 7.
  • Ensure to follow the training program and schedule as per the directions provided by the line manager.
  • Run refresh training for underperforming shops identified by Area Managers.
  • Perform any other duty that may be assigned from time to time.

Knowledge, skillset and qualifications required;

  • Excellent people skills and ability to work with people from different part of the country.
  • Bachelor’s degree a plus.
  • Excellent verbal, written and interpersonal communication skills.
  • Excellent organization skills.
  • Must be a self-motivator and self- starter.
  • Must have solid time management skills.
  • Must be able to effectively deal with people at all levels inside and outside of the Company.
  • Ability to multitask and successfully operate in a fast paced, team environment.
  • Must adapt well to change successfully set and adjust priorities as needed
  • Must be proficient with Microsoft office (Intermediate word, basic Excel).

Applications Quoting the position title with a detailed CV, should be submitted to: by end of day 25th February 2019.

Only shortlisted candidates will be contacted.