Job Summary

Reporting to the locational Alternative Care coordinator, the Case Management and Reintegration Officer will provide technical assistance to strengthen the existing case management systems, establish new or strengthen existing systems in collaboration with government on standardized approaches, operating procedures and tools while paying particular attention to the unique needs of children, youth, families and other stakeholders taking part in processes related to reintegration to their families and communities of origin or through placement into available alternative care options.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description/Requirements

SOS Children’s Villages in Kenya is a member of the SOS Children’s Villages International (CVI) Federation. SOS Children’s Villages in Kenya is a child-focused Non-Governmental Organization established in 1973 to provide care and support to children who have lost or are at risk of losing the care of their biological family.

The organization’s vision is “No child should grow up alone” and its programmes are driven by the mission of “building families for children in need, helping them shape their own futures and sharing in the development of their communities”. In this regard, the organization works to reduce poverty; increase access to quality education and decent work; reduce inequalities and build strong institutions as laid out in SDGs 1, 4,8,10 and 16.

This is done through programmes that are geared towards addressing the political, economic, health and social root causes that lead to high levels of child vulnerability and put families at risk of breaking down. The programmes focus on Alternative Care, Family Strengthening, Youth Empowerment, Education, Health Care and Advocacy.

SOS Children’s Villages in Kenya implements programmes in five (5) of Kenya’s 47 Counties namely Nairobi, Mombasa, Uasin Gishu, Kisumu and Meru. SOS Children’s Villages.

We seek to recruit suitably qualified persons to become Case Management and Reintegration Officers for SOS CV Kenya, based in Meru (2), Kisumu (1) Eldoret (1)

Job Summary: Reporting to the locational Alternative Care coordinator, the Case Management and Reintegration Officer will provide technical assistance to strengthen the existing case management systems, establish new or strengthen existing systems in collaboration with government on standardized approaches, operating procedures and tools while paying particular attention to the unique needs of children, youth, families and other stakeholders taking part in
processes related to reintegration to their families and communities of origin or through placement into available alternative care options.

This position will support staff from SOS CV Kenya, Department of Children Services (DCS), Charitable Children’s Institutions (CCIs), Alternative Care Committees and other stakeholders in the assessment and reintegration processes. It will support alternative care placements, aftercare services, monitoring and evaluation of children and youth post-reintegration and support the implementation of key components of the care reform process. The position will work closely with the location Alternative Care advisors, Programs Directors and all staff to ensure that critical information collected within the case management process is used to inform system strengthening efforts and program design and interventions.
Furthermore, this position will ensure that staff, partners and other stakeholders have strong case management systems and structures in place and that the actors mandated to use the case management system and structures are well prepared and able to use it towards a successful end. This will include ensuring that children, youth and families are actively and sufficiently engaged in the process. The information generated will contribute to and inform the Government of Kenya’s national Child Protection Information Management System (CPIMS),

SOS CV Kenya’s internal Program Data Base (PDB) as well as feed into program monitoring, evaluation, accountability and learning (MEAL) systems.

Specific Responsibilities
1. Provide technical support and guidance in the assessment, planning, design and implementation of capacity strengthening activities that enable and support Location staff and other stakeholders on their case management work.
2. Support staff from SOS CV Kenya, CCIs and other stakeholders to coordinate with government departments and structures (e.g. the Area Advisory Councils) to establish and strengthen referral mechanisms for available services for children and youth earmarked for reintegration or placement in other care options.
3. Assess the existing case management processes and referral networks utilized by community and ensure that all engaged with Reintegration and reunifications are utilizing standardized case management processes, tools and approaches,
including individualized case plans.
4. Support and engage in regular meeting, trainings and the development of guidance, Standard Operation Procedures (SOPs), tools or training curricula that support staff, DCS, Alternative Care committees (ACCs), CCIs, and local implementing partners and their partners to improve case management and referrals.
5. Ensure that case management processes adequately and actively engage children, young people and families in case management and that their voices are heard in the process of development of any new tools, etc.
6. Conduct regular supportive supervision visits to families and communities to provide mentoring technical assistance and training.
7. Help to design and roll out training to staff from SOS CV Kenya and other stakeholders on reunification, reintegration, case management, family strengthening and prevention of family separation, and access to social protection programmes.
8. Support the roll out and dissemination of updated guidance, SOPs tools, training curricula and job-aids to facilitate case management and referrals within the targeted CCIs and counties in partnership with DCS, CCIs and other key stakeholders.
9. Support quality improvement initiatives and learning exchanges related to case management and referral networks between or amongst staffs, CCIs, government, partners and other key actors as a means of promoting good practice.
10. Document project results and outcomes in various forms, including progress reports, media stories, promising practices, lessons learned, and peer reviewed journal articles and case studies.
11. Ensure that learning from the Location/county is fed into the national level so that other counties learn from the case management development process and that duplication at roll out is avoided.
12. Represent SOS CV Kenya in all stakeholders and network meetings

Required Education Qualification and Experience

• University Degree in one of the following disciplines: Social Sciences, International Development, Social work, Community Development or other related field.
• At least four years’ professional experience in Child Protection, care reforms or in related social work fields
• Understanding of the Kenyan childcare and protection policy context and with issues around care reform.
• Experience in case management systems and referral network design, assessment, implementation, monitoring and evaluation.
• Experience with and desire to work directly with children and families especially in relation to placement in alternative care, reintegration and reunification.
• Experience working in both county level as well as community settings preferably in care reform.
• Ability to provide use appropriate adult learning approaches to training, technical assistance and mentoring to implementing partners, CCI staff and children and families.
• Experience in conducting assessments, interviewing and working with children and families, data collection and related activities.
• Strong interpersonal skills and the ability to manage complex and sensitive organizational relationships particularly between DCS, CCIs, and families/households
• Good understanding of and experience working in child protection, care reforms and the existing social protection programmes and service providers for vulnerable children.

Skills and Abilities
• Critical thinking and creative problem-solving skills with ability to make sound judgment.
• Strong communication skills (oral and written) in professional English
• Good report writing skills.
• Proactive, results-oriented, and service-oriented.
• Able to engage with a variety of stakeholders and work in a productive and participatory manner.
• Ability to effectively and efficiently explain and transfer skills and knowledge related to case management and reintegration.
• Ability to work in a team
• Attention to detail, accuracy and timeliness in executing assigned responsibilities with minimal supervision.

How to Apply
If you believe your experience, competencies and qualifications match the job and role specifications described; send your application & updated CV in PDF format (with details of at least 3 traceable referees one of which must be immediate former employer) to recruitment@soskenya.org addressed to the Human Resources Manager to reach us on or before 3rd May 2022.

Only shortlisted candidates will be contacted.

SOS Children’s Villages holds strict child safeguarding principles and a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasize to assessing candidates value congruence, thorough background checks and police clearance reference check
processes.

SOS Children’s Villages is an equal opportunity employer and its Recruitment Policy addresses itself to the core values of best practice, diversity and equality.