Chief ICT Officer Jobs, IT Jobs In Kenya, KCAA Jobs

Position: Chief ICT Officer – Operations & Support

Location: Nairobi

Department / Section: ICT

Reports To: Manager – Information Communication Technology


Job Description

To coordinate, and oversight the implementation of ICT policies and operations including conducting research in new technologies.


  • Researching new, and cost effective ICT technologies, to enhance KCAA’s productivity;
  • Ensuring that ICT facilities meet the needs of users;
  • Coordinating the maintenance and Service of ICT equipment;
  • Identifying training needs for staff including training needs on new technologies;
  • Liaising with users and procurement office on the acquisition, installation and maintenance of ICT
  • Liaising with suppliers of ICT equipment on deliveries and service levels agreements;
  • Preparing and submitting ICT operations reports;
  • Ensuring maintenance and timely repair of ICT Tools and equipment;
  • Coordinating and following up on ICT department procurement
  • Supervising user support activities;
  • Appraising, monitoring and evaluating ICT
  • Dealing with technical interruptions and failures promptly
  • Keeping inventories of all ICT equipment in KCAA;
  • Overseeing the operations and maintenance of data
  • Planning and managing Virtual
  • Performing any other official duty assigned by the Manager


  • A degree in computer science or related field from a recognized
  • A Masters Degree from recognized university will be an added
  • Certificate in project management
  • At least 3 years’ experience at a Supervisory role in ICT in a comparable organization;
  • Microsoft certified system Engineer or Cisco Certified Network
  • Planning and organizing skills
  • Ability to manage crisis
  • Middle level management skills
  • Knowledge of ICT policies regarding user access rights

How to Apply

Interested candidates are required to submit their application letter quoting the job reference No. on the envelope and application letter, attaching copies of certificates, testimonials, a detailed CV with daytime telephone and full
contact details of three professional referees to the address below. The application should be received not later than 22nd January 2020. Details of the job specifications can be obtained from the KCAA website at
The Kenya Civil Aviation Authority is an equal opportunity employer. Female candidates and persons living with disabilities are encouraged to apply.

Note: Persons living with disabilities are required to attach a valid membership card.

The Director General
Kenya Civil Aviation Authority
Aviation House – JKIA
P. O. Box 30163 – 00100

Only shortlisted Candidates will be contacted.