Debtors Clerk Job in Kenya 2019
Job Title: Debtors Clerk
Job Purpose: This position is responsible for Collection / Recovery of outstanding in Auto Business
Division and Department: Auto
Level/ Band: L6
Key Responsibilities:
- Follow-up with overdue customers over phone, serving notices and field visit
- Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts
- Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting
- Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery
- Accountable for reducing delinquency for assigned accounts
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Providing customer service regarding collection issues, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations
Desired Profile:
- Must have Collection / Credit exposure
- Must have excellent communication and inter-personal skills
- Understanding of retail finance
- Must have experience in debt collection and credit management
Educational Qualifications:
- Commerce or Finance Graduate
Relevant years of Experience:
- Between 3-10 yrs of experience (overall)
Competencies:
- Relationship building
- Communication &Interpersonal skills
- Presentation skills.
- Debt Collection
- Credit management
Reports To: Sales Administrator
Reportees: N/A
Industry Preference: Bank / NBFC
Location and Vertical: Nairobi
Age Limit: Above 30 yrs
How to Apply
Interested candidates should forward CVs to hr.kenya@tatainternational.com by C.O.B 22nd March 2019