Debtors Clerk Job in Kenya 2019

Job Title: Debtors Clerk

Job Purpose: This position is responsible for Collection / Recovery of outstanding in Auto Business

Division and Department: Auto

Level/ Band: L6

Key Responsibilities:

  • Follow-up with overdue customers over phone, serving notices and field visit
  • Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts
  • Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting
  • Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery
  • Accountable for reducing delinquency for assigned accounts
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Providing customer service regarding collection issues, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations

Desired Profile:

  • Must have Collection / Credit exposure
  • Must have excellent communication and inter-personal skills
  • Understanding of retail finance
  • Must have experience in debt collection and credit management

Educational Qualifications:

  • Commerce or Finance Graduate

Relevant years of Experience:

  • Between 3-10 yrs of experience (overall)


  • Relationship building
  • Communication &Interpersonal skills
  • Presentation skills.
  • Debt Collection
  • Credit management

Reports To: Sales Administrator

Reportees: N/A

Industry Preference: Bank / NBFC

Location and Vertical: Nairobi

Age Limit: Above 30 yrs

How to Apply

Interested candidates should forward CVs to by C.O.B 22nd March 2019