Job Summary

Key Requirement: Experience as a Operations Lead in a supermarket / Retail Chains

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 4 years

Job Description/Requirements

Our client – Dealers in supermarket retail, manufacturing of drinking water, bottling and distribution across Kenya

Key Requirement:  Experience as a Operations Lead in a supermarket / Retail Chains

Key Duties and Responsibilities

Sales and Marketing
●    Prepare and participate in the preparation of sales budgets
●    Maximize sales and profitability of the products
●    Control costs within budgetary guidelines
●    Identify internal and external business opportunities
●    Ensure effective Stock and Space Management
●    Provide monthly feedback on competitors and event activities
●    Suggest improvements based on benchmark practices

Inventory Management & Stock Distribution
●    Ensure effective Inventory and Warehouse management
●    Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action to be taken
●    Review and effectively deal with fast/ slow lines, new ranges and end of ranges and implement necessary action.
●    Provision of monthly feedback to Concept on sales, stock positions and product feedback

Business Management & Development
●    Strategize and seek opportunity for expansion in the territory
●    Manage roll-out of new projects and time bound implementation of projects
●    Research and look for good property and locations
●    Understand Territory dynamics

Operational Standards and Management
●    Prepare  operating plans and ensure effective implementation
●    Ensure all the stores are in compliance with the store operating and customer service standards
●    Ensure all the stores are in compliance with the company policy on employment and  health and safety standards

People Management
●    Manage and support in team recruitment
●    Conduct staff welfare activities
●    Ensure that all new recruits understand their job and inducted well within the company
●    Monitor and appraise the performance of retail staff in coordination with area retail managers and developing individual career plans.
●    Set KPI’s for direct reports and conduct performance appraisal
●    Oversee staff deployment and drive motivation levels of the staff

●    Must have worked in a busy supermarket / Retail Trade Marketing / food retail in the same capacity
●    At least 4 years cumulative experience preferably in an Operations Lead position
●    Degree in any Business related field
●    The successful candidate should possess good leadership, analytical, organizational and excellent communication skills
●    Must have End-to-end understanding of the value delivery system for the business, specifically where value is added
●    Must have a commitment to measurable performance and continuous improvement.