Job Description

To be successful for this role, you must have thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.

The ideal candidate should also have great troubleshooting abilities and attention to detail.

Major Tasks, Key Responsibilities, and Key Accountabilities:

  •  Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance as per the client’s preference.
  • Ensure security and privacy of clients networks and computer systems
  • Provide orientation and guidance to customers on how to operate new software and computer equipment.
  • Organize and schedule upgrades and utmost maintenance for corporate clients while observing confidentiality.
  •  Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  •  Maintain records/logs of repairs,job cards and fixes and maintenance schedule.
  • Identify computer or network equipment shortages and place orders
  • Making client follow up quality of service rendered regarding IT related issues and updating them on the latest gadgets n devices for purposes of efficiency.

Required Skills:

  • Excellent diagnostic and problem solving skills.
  •  Excellent communication ability.
  • Outstanding organizational and time-management skills.
  • In depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.

Required Education:

  • Degree in Computer Science, engineering or relevant field.
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional.

Required Experience:

3+ years Proven experience as IT Technician or relevant position.

Method of Application

Interested candidates who meet the above requirement can send their CVs to md@cit.co.ke before COB 1st March, 2021