Tata Africa Holdings (Kenya) Ltd is one of the leading distributors of Tata commercial Vehicles amongst other products.

We invite qualified individuals to submit applications for the following vacant position:

Spare Parts Coordinator – Must have experience in workshop industry.

Reference Number: OC/2020/001.

Location: Mombasa

Overall Job Purpose: The position holder will be responsible for growth of after sales business in coastal area – Increase spare parts market share and Increase key business growth in the workshop.

Reports To: Head – After Sales.

Key Responsibilities:

Spare Parts:

  • Grow the spare parts business and ensure FY ABT is achieved as per target.
  • Ensure aged inventory reduction for each FY as per requirement.
  • Staff development: ensure staff development is carried out as per required set target.
  • Prepare timely and quality reports for the functional reporting lines
  • Achieve fill ratio of parts to the workshop and counter sales.
  • Ensure network development across the country to enhance spare parts sales.
  • Manage stock levels delivery times & transport costs.
  • Managing of spare parts and warehouse.
  • Perform other related duties as assigned.

Service:

  • Managing workshop parameter to improve CSI.
  • Effectively manage workshop team to achieve saleable man hour.
  • Reduce repeat concern by direct guidance and close supervision technicians to do the job assigned to them.
  • Manage branch working capital in conjunction with the Financial Controller; Control inventory and debtors as per company policy
  • Follow up debtors on a regular basis to maximize payment collection for workshop repairs.
  • Develop Tata Network in Mombasa to improve revenue
  • Institute mechanisms to improve on same day delivery in the workshop.
  • Improve vehicle through bay/day.
  • Ensure timely and quality reporting through the INCADEA system.
  • Improve workshop performance through effective reporting and communication.
  • Maintain tools & equipment to improve work quality.
  • Daily weekly and monthly workshop technical reports to line manager.
  • Achieve profitability as budgeted in the ABP FY.

Minimum Qualifications and Experience.

  • 6 years’ hands on experience in the workshop
  • Degree or Masters in Business field, Mechanical Engineering, Sales and Marketing, ICT literate, Supply Chain Management or a related field.

Attributes and Skills

  • Excellent experience in automobile especially in commercial vehicles segment; extensive knowledge of motor mechanics.
  • Team player.
  • Result oriented and should hold a valid driving permit.
  • Should be of high integrity and professional.

Sales Executive – Spare Parts (Front Counter) – Must have experienced in Auto spare parts.

Reference Number: OC/2020/002.

Location: Nairobi

Overall Job Purpose: The job holder shall sale spare parts for profit in line with the company policies at the counter.

Reports To: Spare Parts Coordinator .

Responsibilities:

  • Gain a clear understanding of customers’ requirements, recommend requirements and make a sale.
  • Key Make accurate, rapid cost calculations and provide customers with quotations for spares.
  • Update spares database and reports on day to day basis for loss of sale from front counter.
  • Respond to incoming email and phone enquiries with appropriate quotations for spares .
  • Shipment of spare parts sales order.
  • Review sales performance against monthly targets, aiming to meet or exceed targets.
  • Reconcile LPO of customers and supply pending items when available.
  • File invoices in file as per series.
  • Ensure all receiving and issuing of parts are done with barcode scanners.
  • Perform any other responsibilities assigned from time to time.

Minimum Qualifications and Experience

  • 3 years’ hands on experience in the sale of Auto Spares Parts.
  • Degree in mechanical engineering, Auto stores management, Supply chain management or related field, ICT literate.

Attributes and Skills:

  • Excellent experience in automobile especially in commercial vehicles segment, extensive knowledge of motor mechanics.
  • Team player, result oriented and should hold a valid driving permit.
  • Should be of high integrity and professional.
  • An in-depth knowledge of Tata spares.
  • Strategic appreciation of the distribution business.
  • Excellent communication and time management skills.
  • Ability to work logically and systematically.
  • Strong computer skills.
  • Excellent analytical, problem solving and organizational skills

How to Apply:

Please send an updated and detailed CV including a cover letter to hr.kenya@tatainternational.com.

Closing date for receiving applications is 14/01/2020.

Interested candidates should forward CVs to hr.kenya@tatainternational.com by C.O.B 14th January,2020.