Tata Africa Holdings (Kenya) Ltd is one of the leading distributors of Tata commercial Vehicles amongst other products.
We invite qualified individuals to submit applications for the following vacant position:
Spare Parts Coordinator – Must have experience in workshop industry.
Reference Number: OC/2020/001.
Location: Mombasa
Overall Job Purpose: The position holder will be responsible for growth of after sales business in coastal area – Increase spare parts market share and Increase key business growth in the workshop.
Reports To: Head – After Sales.
Key Responsibilities:
Spare Parts:
- Grow the spare parts business and ensure FY ABT is achieved as per target.
- Ensure aged inventory reduction for each FY as per requirement.
- Staff development: ensure staff development is carried out as per required set target.
- Prepare timely and quality reports for the functional reporting lines
- Achieve fill ratio of parts to the workshop and counter sales.
- Ensure network development across the country to enhance spare parts sales.
- Manage stock levels delivery times & transport costs.
- Managing of spare parts and warehouse.
- Perform other related duties as assigned.
Service:
- Managing workshop parameter to improve CSI.
- Effectively manage workshop team to achieve saleable man hour.
- Reduce repeat concern by direct guidance and close supervision technicians to do the job assigned to them.
- Manage branch working capital in conjunction with the Financial Controller; Control inventory and debtors as per company policy
- Follow up debtors on a regular basis to maximize payment collection for workshop repairs.
- Develop Tata Network in Mombasa to improve revenue
- Institute mechanisms to improve on same day delivery in the workshop.
- Improve vehicle through bay/day.
- Ensure timely and quality reporting through the INCADEA system.
- Improve workshop performance through effective reporting and communication.
- Maintain tools & equipment to improve work quality.
- Daily weekly and monthly workshop technical reports to line manager.
- Achieve profitability as budgeted in the ABP FY.
Minimum Qualifications and Experience.
- 6 years’ hands on experience in the workshop
- Degree or Masters in Business field, Mechanical Engineering, Sales and Marketing, ICT literate, Supply Chain Management or a related field.
Attributes and Skills
- Excellent experience in automobile especially in commercial vehicles segment; extensive knowledge of motor mechanics.
- Team player.
- Result oriented and should hold a valid driving permit.
- Should be of high integrity and professional.
Sales Executive – Spare Parts (Front Counter) – Must have experienced in Auto spare parts.
Reference Number: OC/2020/002.
Location: Nairobi
Overall Job Purpose: The job holder shall sale spare parts for profit in line with the company policies at the counter.
Reports To: Spare Parts Coordinator .
Responsibilities:
- Gain a clear understanding of customers’ requirements, recommend requirements and make a sale.
- Key Make accurate, rapid cost calculations and provide customers with quotations for spares.
- Update spares database and reports on day to day basis for loss of sale from front counter.
- Respond to incoming email and phone enquiries with appropriate quotations for spares .
- Shipment of spare parts sales order.
- Review sales performance against monthly targets, aiming to meet or exceed targets.
- Reconcile LPO of customers and supply pending items when available.
- File invoices in file as per series.
- Ensure all receiving and issuing of parts are done with barcode scanners.
- Perform any other responsibilities assigned from time to time.
Minimum Qualifications and Experience
- 3 years’ hands on experience in the sale of Auto Spares Parts.
- Degree in mechanical engineering, Auto stores management, Supply chain management or related field, ICT literate.
Attributes and Skills:
- Excellent experience in automobile especially in commercial vehicles segment, extensive knowledge of motor mechanics.
- Team player, result oriented and should hold a valid driving permit.
- Should be of high integrity and professional.
- An in-depth knowledge of Tata spares.
- Strategic appreciation of the distribution business.
- Excellent communication and time management skills.
- Ability to work logically and systematically.
- Strong computer skills.
- Excellent analytical, problem solving and organizational skills
How to Apply:
Please send an updated and detailed CV including a cover letter to hr.kenya@tatainternational.com.
Closing date for receiving applications is 14/01/2020.
Interested candidates should forward CVs to hr.kenya@tatainternational.com by C.O.B 14th January,2020.