Job Position: Telesales Representatives

Industry: Microfinance

Location: Nairobi, Kenya

Salary: Ksh 20,000 to 40,000 depending on experience and subject to sales.

Job Summary: Our client, a leading microfinance organization in Nairobi is looking to hire a reliable and qualified candidate to fill in the Tele-sales representatives position.

Roles and responsibilities

  • Meeting with clients interested in taking out a loan and providing them with the necessary information to start the loan application process.
  • Develop and maintain relationships with business owners, individuals, corporate executives and influential personnel with clients.
  • Administer all clients’ queries on financial issues, manage effective resolution of all customer complaints.
  • Improving visibility and brand image of the company.
  • Directly selling and promoting company products to the assigned markets using mobile phones and sms.
  • Acquisition & customer portfolio management
  • Marketing products and services on a daily basis to prospective customers

Qualifications

  • Bachelor’s degree or Diploma in business administration, accounting or any other related field.
  • More than 2 years in the relationship officer/tele sales representative in MFIs would be the most favorable.
  • Must have had experience in a microfinance setup dealing with Logbook loans
  • Must be fully aware of the Loan process of a Logbook Loan
  • Applicants must be a closer person (able to convince and close a sale)
  • Good communication skills
  • Good interpersonal skills.
  • Able to work well in a team

How to Apply

Interested and qualified candidates to apply through talent@workforceafrica.co.ke on or before 30th September 2022 quoting the job title and the salary expectation on the subject line.

Please note Workforce Africa does not charge candidates for job placement.