Job Summary

We are looking for a Full-Time Property and Airbnb Apartment Manager for our Long- let and short- let Apartments in Nairobi. There are only Fifteen Long- let units and Five short-let units. (A total of 10 One-Bedroom Units and 10 Two- Bedroom Units). Experience in the Airbnb Industry is highly beneficial.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

General Property Manager Duties:

  • Conduct daily inspections of the property to ensure all assets are secure, record and report any preventive and corrective repairs and maintenance requirements to the Facilities & Property Manager for corrective action.

·        Conduct daily inspections of the property to ensure all assets are secure, record and report any preventive and corrective repairs and maintenance requirements to the Facilities & Property Manager for corrective action.

·        Supervise any contractor engaged to undertake repair work on site by following the provided specification for each repair work. In cases of major repair works, liaise with the Facilities & Property Manager to ensure specifications are met.

  • Maintain good relations and liaise with neighbours to resolve any reported issues.
  • Foster good working relationships with regulators and key service providers to ensure understanding of regulation requirements and timely compliance response.
  • To ensure that staff and outsourced personnel are adequately instructed in safety and welfare matters regarding their specific responsibilities.
  • Ensure that all equipment on site is in good condition and report any faults or damages concerning the same.
  • Monitor residents / tenants turnover and ensure all units are let out on timely basis.
  • Organise all residents meetings and oversee overall implementation of estate rules and regulations.
  • Any other duties that may be ascribed from time to time.

Airbnb Manager Duties:

•    Marketing of the Airbnb Apartments to Potential Clients
•    Ensuring apartments are ready and prepared for guests ahead of check-in
•    Daily communication with our in-house booking department in order to receive upcoming guest details
•    Organizing the check-in of apartment guests (mixture of personal and self-check-in)
•    24/7 availability to respond and deal with guest questions/issues
•    Weekly visits to each apartment to check apartment condition and to make relevant inventory/maintenance reports
•    Assistance with arranging maintenance and repairs to avoid guest complaints
•    Ordering and coordinating apartment consumables
•    Providing a high standard of customer service and guest experience to ensure a 5* review

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