Vacancy: Receptionist

Location: Nairobi

Starting date: Immediately

Who are we?

Kilimall is Kenya’s largest online shopping mall.

It was launched in July 2014 with the mission of becoming No.1 E-commerce platform in Africa, and has sites strategically distributed in the three countries namely: Kenya, Uganda and Nigeria.

Kilimall serves a retail-customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customer satisfaction with the retail process; order delivery-tracking, dedicated customer service support and many other premium services.

We invite you to be part of our team by submitting your application to the following role bases in Nairobi.



  • Serving visitors by greeting, welcoming, and directing them appropriately.
  • Notifying company personnel of visitor arrival.
  • Maintaining security and telecommunications system.
  • Informing visitors by answering or referring inquiries.
  • Directing visitors by maintaining employee and department directories.
  • Maintaining security by following procedures, monitoring logbook, and issuing visitor badges.
  • Keeping a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supporting continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributing to team effort by accomplishing related results as needed.

Who Are You?

Required Skills and Competencies:

  • Degree/Diploma in any related field.
  • A minimum of two years’ experience in front office management.
  • Must be conversant with computer applications (MS Office, Word, Excel and internet)
  • Must have experience working in a busy office setup.
  • Effective communication skills, both verbal and written English proficiency required.
  • Ability to function independently with minimal supervision within the scope of knowledge and authority of the position
  • Solid phone/customer service skills.

Are you interested in this position and do you meet the minimum requirements?

Apply by sending an email with your CV and a convincing cover letter to

Due to the high volume of applications received only shortlisted candidates will be contacted.