Security Systems Pre-Sales Technical Executive Job in Nairobi (60K) 2019

Job Title: Security Systems Pre-Sales Technical Executive

Our client is a security systems and solutions provider that offers a wide range of electronic security solutions and integrated fire safety systems.

They seek to hire a high energy and experienced person in the position of Pre-Sales Technical Executive.

Salary: Ksh 45,000 – 60,000

Location: Nairobi

Overview and Purpose of Position: The pre Sales Technical Executive is employed as a technical expert with the task of working closely with sales teams to ensure that the solution being offered can be tailored to meet the customers’ requirements.

The Pre-Sales Technical Executive is responsible for providing technical solutions to new & existing corporate customers and other managed service solutions.
Primarily engaged in a presales technical role, the Executive will provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical partners about capabilities, and supporting business sales teams, account managers and partners on proposal activities.

Goals and Objectives:

  • Ensuring that the company’s product and solutions can deliver on the customer’s requirements.
  • Working closely with customers to understand and capture requirements.
  • Replying to customers following requests for information and proposal requests.
  • Presenting proposals to customers alongside members of the sales team.
  • Providing ongoing support for customers post implementation.

Responsibilities and Duties:

  • To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution.
  • Provide technical solutions in a professional manner and to agreed timeframes.
  • Developing SOW and RAMS and passing them to Technical service delivery coordinator.
  • Create and confidently deliver technical presentations internally and externally.
  • Deliver training on solutions and provide product support to channel partners and internal stakeholders.
  • Create internal design configuration documentation including process diagrams with technical explanations.
  • Work with Software Partners and internal technical teams to feedback on issues with current products and provide input around new products.
  • Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
  • Perform technical development for bespoke solutions as part of a design and development framework.
  • Able to understand business drivers and risks involved to the customer and the company
  • Sell technical solutions to the customer with professionalism and enthusiasm.
  • Provide accurate and timely management information, to include – activity reports, bid reviews, project forecasts, KPI’s.
  • Adhere to the Company’s Quality and Business Processes.
  • To assume responsibility for running a tender team, where relevant.
  • Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery.
  • Ability to demonstrate the company’s solutions and technologies effectively to audiences of varied technical knowledge.

Qualifications / Experience:

  • Certificate, Diploma, Bachelor’s Degree in Information Technology or related course.
  • Strong business experience with at least 2 years in sales, pre-sales, consulting or
    professional services function
  • Well-developed sales and technical aptitude, with a demonstrable understanding of how to support the sales process.

Personal Qualities and Behaviours:

  • Good organization skills
  • Excellent communication skills
  • Must be able to work as part of a team
  • Confident and assertive
  • Excellent customer service skills
  • Focus on results
  • Able to work as part of a team and build relationships with others

How to Apply:

Suitably qualified candidates should send their applications to clearly quoting “PRE-SALES TECHNICAL EXECUTIVE” in the email subject line.

Applications must be received on or before 10th March 2019.

Only shortlisted candidates will be contacted.